Terms & Conditions

Last Updated: [Date]

Welcome to Gokul Superstore! By accessing or using our website, services, or purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

General Terms

  • These Terms & Conditions apply to all users of Gokul Superstore, including customers, suppliers, and partners.
  • Gokul Superstore reserves the right to modify, update, or change these terms at any time without prior notice.
  • By using our website, you confirm that you are at least 18 years old or have parental consent to make purchases.

    • Products & Availability

  • We specialize in Indian snacks, dry fruits, and grocery items, offering brands such as Balaji Wafers, Garvi Gujarat, Kurkure, and more.
  • Product images on the website are for reference only. Actual products may vary in packaging and appearance.
  • Prices are subject to change based on availability and market fluctuations.
  • Gokul Superstore reserves the right to limit quantities or discontinue products at any time.

    • Payments & Pricing

  • We accept payments through Cash & E-Transfer.
  • We also accept payments through Debits and Credit cards.
  • Payments must be made in full before dispatch or pickup.

    • Shipping & Delivery

  • All orders placed through our website are subject to product availability and acceptance.
  • Free & Smooth Delivery: We offer free delivery for orders above $15.
  • Pickup: If the order is below $15, customers can pick up their order at 40 Fountainhead, Ground Floor.
  • Delivery times may vary depending on order volume and location, but we strive for timely deliveries.
  • Customers must provide accurate delivery addresses. We are not responsible for undelivered items due to incorrect details.

    • Returns, Replacements & Cancellations

  • Replacements & Cancellations: Allowed anytime before the order is dispatched.
  • If a product is damaged or incorrect, customers must contact us immediately for a replacement.

    • Product Information

  • We strive to provide accurate product descriptions, images, and pricing. However, slight variations may occur.
  • Allergen information is provided where applicable, but customers should check ingredient labels before consumption.
  • We are not responsible for any allergic reactions or health concerns arising from consuming our products.

    • Food Safety & Quality Assurance

  • We ensure all products meet food safety standards and are stored under proper conditions.
  • All items are sourced from trusted brands like Balaji Wafers, Kurkure, Garvi Gujarat, and more.
  • Customers are advised to check the expiration date and storage guidelines on products upon receiving them.

    • Privacy & Security

  • Customer data is kept confidential and used solely for order processing and delivery.
  • We do not share personal details with third parties except as required by law.
  • Our website follows industry standards to protect customer information.

    • Limitation of Liability

  • Gokul Superstore shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • In the event of unforeseen circumstances affecting the supply chain, we reserve the right to delay or cancel orders with prior notice.

    • Contact Us

  • For any questions or concerns, feel free to reach out:
  • Email: info.gokulsuperstore@gmail.com